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FAQ

Why choose your company?
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1. Over 10years of experience in wristband manufacture. With years of experience in the industry, we have built a reputation for reliability and expertise. You can trust us to deliver on our promises.
2. Quality Assurance: Each item undergoes rigorous quality control checks to ensure that it meets our stringent standards before reaching you.
3. Competitive Pricing & Fast production time
4. Exceptional Customer Service
How do I place an order?
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Please leave your order details on our [Contact Us] page, or you can also send the details via email,
Alibaba, Whatsapp or MS Teams.
What is the payment method?
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All orders require 100% pre-payment, and the available payment methods are bank transfer, PayPal, and Payoneer.
For bank transaction, please note the following regarding payment:

1) Please send the payment with "OUR" instruction, meaning all bank charges (both remitting and receiving bank fees) are to be covered by the sender.

2) Any bank charges related to this transaction must be borne by the sender. Should there be any deduction from the invoiced amount, the remaining balance will be additionally invoiced.
Can I see a draft before placing the order?
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Of course! If you send us the design file via email, we'll provide you with a draft.
Return Policy
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Due to the customized nature of our product we do not accept returns unless there was a production error on our part. Ordering the wrong size, Colors or phrase on a wristband does not warrant a return. We encourage customers to verify all order information before submitting the final order. If we make a mistake on size, colors, quantity or phrases on a wristband we will be happy to do a return and find a solution to remedy the problem.
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